Frequently Asked Questions

Our smart device continuously monitors your gas levels and sends real-time updates to our server. When your gas runs low, you receive an instant alert, allowing you to reorder before it runs out. You can check the gas logs on our system at any time.

Yes, the current device design operates on home network connectivity. The device comes with an instruction manual to do this. One network for all your devices.

Once you receive a low gas alert, you can place an order through our platform: mobile app or website. Our system connects you to trusted retailers, and you can schedule a pickup and delivery at your convenience.

Delivery times vary based on your location and retailer availability. However, we strive to ensure prompt and efficient service, often delivering within a few minutes.

Yes, our platform provides real-time tracking, allowing you to monitor the status of your gas refill and delivery.

Absolutely! The device is designed for quick and hassle-free installation. It comes with a t-shape tube to make the connection.

Yes, we prioritize data security and ensure that all communications between our device and servers are encrypted, keeping your information safe.

You can sign up on our platform, purchase the GasTrack Africa device, and follow the simple setup instructions. Once installed, you'll start receiving real-time gas level updates.

No, purchasing the device is not mandatory. You can still use our platform to order gas, schedule pickups, and get deliveries. However, without the device, you won’t have access to real-time gas tracking and low-level alerts.

We accept multiple payment options, including card payments, bank transfers, wallet funding, and USSD payments, ensuring a seamless and secure transaction process.

Yes, a subscription is mandatory as most of our services depend on it. The subscription fee is very affordable and ensures you have access to our full range of features, including tracking, alerts, and delivery services.